The type of personal information we collect:

We currently collect and process the following information:

Name
Address
Email Address
Contact Phone Number

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We currently collect and process information that you provide when completing e-commerce transactions; information for the purposes of delivering your ordered products;
If you contact us, we may keep a record of that correspondence;
We may also contact you for marketing purposes;
Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs interaction data and other communication data, the pages you access;

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time.  You can do this by contacting suds.leicester@gmail.com

How we store your personal information:

Your information is securely stored located within the UK
We keep information you provided when completing an e-commerce transaction, information you provided for delivering your order
 

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at suds.leicester@gmail.com  if  you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@kiddabodyandmind.com, you can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Our contact details:

Name: Suds Window Cleaning

E-mail: suds.leicester@gmail.com

As of: 3rd October 2025